Terms & Conditions/Refunds

THESE POLICIES HAVE BEEN AMENDED FROM PREVIOUS SEASONS. PLEASE READ CAREFULLY AS YOU ARE AGREEING TO THESE TERMS AND CONDITIONS AND IT WILL AFFECT YOUR RIGHTS FOR REFUNDS OR COMPENSATION. IT IS YOUR RESPONSIBILITY TO READ AND UNDERSTAND THESE PRIOR TO PURCHASE.

1. Rates are subject to change without notice.
2. All ages are determined as of December 31, 2021.
3. It is the purchaser’s responsibility to check and understand Baldy Mountain Resort’s operation schedule prior to purchasing a pass.
4. Baldy Mountain Resort does not have a specific number of “snow days guaranteed” and will be operational based on safe snow, weather, lift and unexpected health or emergency conditions for our guests.
5. Baldy Mountain Resort’s tentative operational period (the “Operational Period”) is between mid-December 2021 and late March or early April 2021 and may be revised at our discretion.
6. During the Operational Period, Baldy Mountain Resort will be open on Operational Days, during Operational Hours only.
7. Operational Days are all Thursdays, Fridays, Saturdays, Sunday and Mondays during the Operational Period, as well as:
   • all Tuesdays and Wednesdays during the period of Saturday, December 18^th, 2021 through Monday, January 2^nd, 2022 inclusive; and
   • all Tuesdays and Wednesdays during the first week of School District 53’s spring break (subject to change based on government and school board requirements)
8. and during which time at least one ski lift is open.
9. Baldy Mountain Resort’s Lift Operating Hours are between 9:00am and 3:30pm on winter Operational Days, Lift Operating Hours are between 9:30am and 4:00pm on spring Operational Days, exact dates subject to our discretion.

10. There will be no refunds or compensation in case of cancellation of an Operational Day on account of weather conditions, mechanical failure of equipment, unexpected health or emergency conditions or force majeure, except for as provided in Baldy Mountain Resort’s Emergency Protection Program.
11. All applications for passes are subject to approval of Baldy Mountain Resort.
12. Season Passes remain the property of Baldy Mountain Resort and may be revoked, without refund, for misuse or violation of the CWSAA Alpine Responsibility Code, or as a result of violation of any Public Health Order or Baldy policy in place for health or safety reasons.
13. Season Passes, multi use day tickets and day tickets are non-refundable and non-transferable to another year or person, except in accordance with Baldy Mountain Resort’s optional Pass Protection Coverage.
14. All persons must sign a ‘Release of Liability Agreement’ in person at Guest Services, or complete one online (if available) prior to obtaining their pass. Parents or legal guardians must sign on behalf of dependents under 19 years of age. No exceptions will be made.
15. A photo of the passholder must be provided in person at Guest Services, or one must be uploaded online prior to obtaining their pass. A clear photo with head and shoulders only will be accepted. No goggles, sunglasses, helmets, hats, dogs, costumes, group photos (other than the Parent’s pass) are permitted in the photo.
16. Proof of birth date and photo ID must be presented when collecting your season pass.
17. The holder of any valid Season Pass is eligible to ski or snowboard during Operating Hours on all lifts in operation during the 2021/22 season.
18. The holder of a multi use or regular day ticket is eligible to ski or snowboard during Operating Hours on all lifts in operation for the day the ticket is issued only.
19. Any pass, multi use day ticket and day ticket must be placed in your left pocket at all times when using Baldy Mountain Resort facilities, and must be presented upon request.
20. A fee of Fifteen Dollars ($15) will be assessed for replacement of a Season Pass if lost/stolen/damaged.
21. Theft of services: Day tickets, consecutive use day tickets and season passes are to be used by the person for whom the ticket was purchased and are non-transferable to another person. Should a pass or ticket be used by a person other than the authorized pass holder; both the passholder and user will be expelled from Baldy Mountain Resort and its ski area, the pass will be revoked without refund and both passholder and user will be banned from the hill for the balance of the season. A police report will be made identifying both parties.
22. Forgotten Passes: You will be required to complete a forgotten or lost pass form at the guest services and a one-time day ticket will be issued free of charge. Subsequent day tickets for “forgotten or lost passes” will be charged at the lost/stolen/damaged fee of $15. Your season pass will be “hot listed” for the balance of the day or season and any fraudulent use by others is cause for pass revocation and a police report will be filed for theft of services.
23. Each pass holder, day-ticket or consecutive use day ticket holder agrees that he/she will not teach skiing, snowboarding or cross-country skiing for remuneration on lands controlled by Baldy Mountain Resort.
24. It is your responsibility to read and understand the terms and conditions of day tickets and season pass purchases, ‘Release of Liability Agreement’/waivers uses and our policy on refunds, compensation, emergency protection program and our pass protection coverage prior to purchase.