Health & Safety (COVID) Protocols | Communicable Disease Prevention

All protocols are subject to current federal, provincial, and local authority health orders and are subject to change without notice.

We are committed to ensuring the health, safety, and comfort of our guests and staff. As such, we have continued to maintain certain safety measures and protocols to ensure our guests and staff are able to enjoy safe experiences while visiting with us.

We will continue to follow both industry guidelines & Provincial Health Officer orders, guidelines, and recommendations for as long as necessary. For British Columbia’s latest restart plan information, public health orders and activity/travel advisories, please visit gov.bc.ca.

 

Guest Responsibility

Your Responsibility

For the health and safety of fellow guests and staff, please do not visit:

  • If you are showing symptoms of COVID-19. For symptom details visit BC Centre for Disease Control.
  • If you have travelled outside of Canada and returned within the last 14 days. You are not be permitted to visit until you have self-isolated for 14 days.
  • If you live in a household with someone who has COVID-19, or have been exposed to someone sick/infected with COVID-19.

While Visiting Us

While visiting Baldy Mountain Resort please:

  • Wear your mask while inside any building or structure (per PHO orders).
  • Follow physical distancing guidelines of 2 metres (6 feet)
  • Follow all limited occupancy signage posted
  • Follow direction from staff (if you have any questions please do not hesitate to ask)
  • Use tap payment when possible

For everyone’s safety and well-being, if you are unable to follow the guidelines and protocols, you will be asked to leave the resort premises.

Guest Services & Day Ticket Purchasing

What to Know:

  • Lift tickets are available for purchase in the ticket kiosk(roundhouse) near lifts from 8:30 until 1:00pm.
  • Tickets can also be purchase in rentals, and guest services.
  • Season pass pick up and reciprocals are in the guest services.
  • Limited numbers inside the building will remain in effect for the time being.
  • Barriers remain in place at point of sale terminals
  • Masks are required while inside guest services; as well as all other indoor areas at the resort
  • Sanitizing stations are in place for use by guests and staff
Lift Operations

What to Know:

  • A mask or face covering is recommended in the lift line and when unable to physically distance
  • Ask for help if uncertain about loading or unloading chairlift
  • Chairs on lifts are being disinfected on a regular schedule
  • Follow staff instructions
  • Sanitizing stations are in place for use by guests and staff
  • NO SMOKING in lift lines or on the lift.
Food & Beverage

What to Know: Winter 2021 

We will be offering outdoor dining options during winter operations.  Our BBQ will be operating for food and drink options on some days. All seating will be either at the kiosk or in the covered section on the southside of the lodge.

  • Masks are recommended while outdoors and are still required at all inside areas.
  • No table group size limits, but, no socializing between tables.
  • Sanitizing stations are in place for use by guests and staff.
  • Added smores pit is installed in the Baldy Beach ticket kiosk (roundhouse)

Winter 2021-22 Food & Beverage protocols and procedures will be posted as we get closer to the ski season.

Indoor Areas

What to Know:

  • Limited occupancy numbers inside resort buildings will remain in effect for the time being
  • Barriers remain in place at point of sale terminals
  • Masks are required inside ALL indoor areas at the resort
  • Sanitizing stations are in place for use by guests and staff
Outdoor Areas

What to Know:

  • Follow social distancing guidelines (6ft -> 2m) whenever possible
  • The use of Masks are highly recommended
  • Follow staff instructions
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